Data id
Generally speaking, do you think that things in your country are moving in the r
To what extent do you agree that the leadership of this country is taking it in
Do you have confidence in civil services in this country?
To what degree are you satisfied with your standard of living, all the things yo
Can people in this country get ahead by working hard?
On a scale from 1 to 7, where 1 is 'extremely poor' and 7 is 'excellent', how wo
Right now, do you think that economic conditions in this country are getting bet
Power supply
Water supply
Sewage system/waste
Water management
Garbage collection
Street and town cleaning
Street lighting
District heating
Preschool education
School transportation
Public transportation
Local road maintenance
Public park and playground maintenance
Primary schooling
Secondary Schooling
Health care system
Social assistance
Pension system
Legal aid
Support to families with children
Support to war veterans
Support to civilian victims of war
Support to refugees, returnees and IDPs
Support to entrepreneurs and exporters
General security
Building and maintaining highways
Protection from and prevention of crime
Protection of private property
Protection of environment
Courts' or the prosecutors' administrative services
Management of public resources
Consumer protection
Supporting cultural development
What is your overall level of satisfaction with the public services?
BiH Institutions/State-level  Government
Entity - level institutions in  my Entity
Canton - level institutions (only for respondents from FBiH)
Municipality/city level
Rank 1 - Please rank the ten general functions of government from 1 to 10 accord
Rank 2
Rank 3
Rank 4
Rank 5
Rank 6
Rank 7
Rank 8
Rank 9
Rank 10
Rank 1 - What do you think are the two most important problems facing our countr
Rank 1 - When it comes to social and employment issues, in which of the followin
Would you say that the number of employees in government is:
Petty corruption, defined as corruption of low- and mid-level public officials i
Grand corruption, defined as corruption of high level civil servants and persons
Systemic corruption, defined as corruption that is integrated and essential aspe
Public sector employment
Public procurement, defined as the buying of goods and services by organizations
Do you believe that perpetrators of corruption are adequately punished in BiH?
Doctor - Have you yourself ever had to give money, gifts, services, or similar t
A nurse
Teaching staff at primary, secondary schools, and universities
Judge/prosecutor
Court personnel
Police officer
Politician
Inspector
Government employee
Any other public official
To what extent do you see the court system affected by corruption in this countr
Judges can be trusted to conduct court procedures and adjudicate cases impartial
The prosecutors can be trusted to perform their duties impartially and in accord
Judges do not take bribes
Prosecutors do not take bribes
The Judiciary is effective in combating corruption
Public officials who violate the law are generally identified and punished
Judges' poor performance is sanctioned
Prosecutors' good performance is rewarded
Do judges and prosecutors:
How much do you agree or disagree with the following statement: Information abou
How much do you agree or disagree with the following statement: Judges and prose
Judges/Courts - On a scale from 1 to 7, where 1 is 'extremely poor' and 7 is 'ex
Prosecutors/ Prosecutor Offices
Attorneys
Notaries
Check their court case file
Participate in any court hearing of their interest
Review a judgment of their interest
Get reports/statistics on the work of courts
Fully and timely access, directly or  through their legal representative, all ev
Do you think the number of unsolved cases, excluding utility cases (unpaid water
Do you think the number of unsolved cases is increasing in BiH prosecutor office
Do you agree that appointments of Judges and Prosecutors are competence-based?
In your opinion, how often are court cases and investigations selected and prese
In your opinion, court taxes/fees are?
Which comes closest to your opinion:
Do you think it is possible to get someone's preferred judge to adjudicate his/h
In your opinion, salaries of judges and prosecutors are?
In your opinion, fees of attorneys and notaries are?
Have you been involved in any court case, except utility cases, in the last thre
How many cases you have been involved in over the last three years?
Your principal source of information about the BiH judiciary, cases and actors i
To what extent do you agree that BiH Prosecutor Offices adequately inform public
The next two questions refer to your confidence in the Rule of Law. To what exte
How much do you agree or disagree with the following statement: Judges are able
There are many subjects interesting to students
Most teachers take their students seriously and are interested in their work
Most teachers approach their students in an appropriate way
Students are not burdened as they have adequate number of teaching units (topics
The teaching units (topics within each subject) which students learn are covered
The teaching units include enough practical application explained or showed to s
Teachers have enough pedagogical skills
Most teachers do not teach ex-cathedra but interactively.
Students develop critical thinking skills
Students develop sufficient and structured writing skills
Students are taught to solve the problems rather than to memorize the facts.
Knowledge and skills acquired in education system is in line with labor market n
Do you know who determines the electricity prices?
Are you aware that it is possible to switch your electricity supplier?
Regulatory Commission for Energy:
How satisfied are you with services provided by your Power Utility?
What would be the most convenient way for you to get information about your righ
Energy efficiency means:
It is important to me that I know where the food I eat comes from
It is important to me that the food I eat is organic
It is important to me that I eat local seasonal products
It is important to me that there are green areas where I live
I believe that BiH can produce enough food to feed all of our citizens
I support projects related to renewable energy sources
Do you have a regular access to internet that you can use?
How much time per day on average you spend actively using internet?
Read the political /economic/civic news from  newspaper
Watch political /economic/civic news on television
Listen to political /economic/civic news on the radio
Use the online news sources to obtain political /economic/civic news or informat
Use social media to obtain political /economic/civic news or information
News papers
TV stations
Radio stations
Online news sources/web portals
Social media
Trustworthiness of political /economic/civic information and news in newspapers
Trustworthiness of political /economic/civic information and news on TV
Trustworthiness of political /economic/civic information and news on radio
Trustworthiness of political /economic/civic information and news on online news
Trustworthiness of political /economic/civic information and news in social medi
Usefulness of political /economic/civic information and news in newspapers
Usefulness of political /economic/civic information and news on TV
Usefulness of political /economic/civic information and news on radio
Usefulness of political /economic/civic information and news on  online news sou
Usefulness  of political /economic/civic information and news in social media
The media I follow for political/ economic/ civic news are independent
The media I follow are under the influence of political parties.
I trust the political /economic/ civic news coming from my favorite media
I do not trust political/ economic/ civic news from any single media, I form my
I usually confirm the political/ economic/ civic news I am interested in, by loo
I only follow a single media outlet
When I read, watch, listen to news from any source I consider who was the author
While reading, listening, watching messages from media, I wonder if that media c
I avoid following political/social/economic news because they are too negative.
I do not compare or verify the politica/economic/civic news because all media ou
I base my political opinions on my own feelings rather than on media reports.
How much influence do you think political parties have over information and news
How much influence do you think political parties have over political /economic/
Information and news in the newspapers?
How much influence do government institutions have over information and news on
How much influence do government institutions have over political /economic/civi
How much influence do government institutions have over information and news in
How much influence do investors and the economic sector have over information an
How much influence do investors and the economic sector have over political /eco
How much influence do ordinary citizens have over information and news in the ne
How much influence do ordinary citizens have over information and news on the TV
How much influence do ordinary citizens have over information and news on the ra
How much influence do ordinary citizens have over political /economic/civic info
Thinking of local Civil Society Organizations in BiH, which statement do you agr
Do you think Civil Society Organizations have influence over the government deci
Which civil society organizations are the most helpful/effective in your communi
Can you remember any local civil society organization that has organized actions
Transparency International
ACCOUNT
Center for Investigative Reporting  (CIN)
Have you heard of any events they have organized in your town?
In the last 12 months, have you engaged in any actions of civic activism around
Why not?
Participated in a public hearing on some government decisions
Sent a citizens' initiative to some government body
Provided comments to a draft government policy
Participated in a working group designing a government policy
Served as a member in an advisory committee or council
Acted as a political representative in your community, municipality or higher re
Donated any money to a charity/institutions/person in need
Donated any goods (e.g. food, clothes) to a charity charity/institutions/person
how much?
What issues of concern would motivate you the most to take part in some civic ac
How interested are you in politics?
How often do you vote in the elections?
Did you vote in the 2018 general elections?
Why did you not vote in the 2018 elections?
Contacted a politician - During the last 12 months, have you done any of the fol
Contacted a government or local government official
Worked without pay in a political party or action group
Volunteered in a CSO (including youth banks)
Signed a petition
Taken part in a lawful public demonstration
Boycotted certain products  (e.g. BUY LOCAL)
Been a member of a political party/group
Volunteered to monitor/observe elections
Posted a message with political content in social media
Do you think that political parties are guided more by their own political inter
How effective can youth involvement be in promoting positive change in BiH polit
Family
Friends
Gender
Religion
Ethnicity
City/ municipality
Entity
Bosnia and Herzegovina
Balkans
Europe
In your opinion, where does the BiH stand when it comes to ?
There are often differences in characteristics between people in the same commun
Which two differences most often cause tensions/problems in your community?
I have family members from other ethnicities
I have friends from other ethnicities
My work colleagues and people with whom I interact through work or in school/uni
How important the process of building mutual trust between different ethnic grou
Bosniaks
Croats
Serbs
Roma
Bosnians and Herzegovinians
Jewish
Others
What role do you believe education system plays in inter-ethic trust in BiH?
Kindergarten
Elementary schools please specify the grade
Secondary schools
Universities
engage in violent protests
commit a minor crime
use violence to protect family
use violence to protect own religious/national group
use violence against police injustice
use violence against government injustice
use violence against other football fans
threaten to commit a terrorist act
people going to fight in the conflicts abroad, for example to Syria or Ukraine
Which of the following would you do in order to change the current conditions in
...there is violent religious extremism problem in BiH?
...there is violent nationalist extremism problem in BiH?
Extremist groups from abroad
Local religious extremists
Local nationalist extremists
Returning foreign terrorist fighters (FTFs)
Lone wolves
Individuals/groups that incite nationalist radicalism operate in the area I live
Individuals/groups that incite religious radicalism operate in the area I live.
Violence is a justified means of changing the political system in BiH
There are individuals that support violent extremism on religious grounds in the
There are individuals that support violent extremism on nationalist grounds in t
In general, the faith, tradition and dignity of my religious community are under
Religious preaching in BiH ought to be more liberal and adapt to modern tendenci
Gender (man or woman)
Religious views
Disability
Pregnancy status
Sexual orientation
In society overall
In the government
In business
In media
University education is more important for:
In your experience, are BiH employers more likely to hire men or women?
How satisfied are you with access to information about women's rights related to
Women should have equal rights as men and receive the same treatment as men do
On the whole, men make better political leaders than women and should be elected
Women are too emotional and experience mood swings too often to be effective lea
Real men are not supposed to feel and act afraid, sad, guilty, or vulnerable
When jobs are scarce, men should have more right to a job than women
It is likely to cause problems if a woman earns more money than her husband.
The majority of household responsibilities are naturally more suited for women,
It is good that women and men are equal in marriage, but generally it is better
Public life actives are closer to man, and  private life activities to women
It is unattractive for women to express strong opinions in public
An employed mother can develop as a warm and close relationship with her childre
Fathers are as well-suited as mothers to take care of the children
It is a man's responsibility to make earnings, a woman's responsibility is to lo
The needs of the family are more important than the personal ambitions of women
The needs of the family are more important than the personal ambitions of men
The birth of a boy is more important than than of a girl.
A woman should tolerate gender/domestic violence in order to keep her family tog
Women are not good politicians because they are not assertive and dominant enoug
Women, compared to men, tend to be more ethical and moral
Female politicians' priorities are social welfare, education, and/or health
Male politicians' priorities are economic issues and infrastructure
Violence against women is often provoked by the victim
Domestic violence is a private matter and should be handled within the family
In general, how common do you think violence against women by partners, acquaint
In your circle of friends and family
In your neighborhood
ACCESS TO SOCIAL WORKERS
ACCESS TO HEALTH PROFFESSIONALS ASSISTANCE
ACCESS TO POLICE
ACESS TO SAFE HOMES
Access to information about protection from domestic  violence
Access to free legal aid
Quality and independence of judiciary in processing of domestic violence cases
Persons with mental disabilities should not work
Persons with physical disabilities should work
Persons with intellectual disabilities should not be allowed to have partners
Others in the society should learn the sign language and Braille Alphabet to  in
Marry
Live without getting married, but with equal rights as married couples
Adopt children
Inherit property from each other same way as married couples
Are you considering leaving the country?
Which statement best describes the reason you are considering to leave the count
What is your desired occupation?
Which sector would you like to work in?
Sex?
What is your year of birth?
Are you a citizen of?
What is your marital status?
What is your ethnicity?
What is your religious affiliation?
How religious do you consider yourself to be?
How important is religion in your life?
Apart from special occasions, such as weddings and funerals, how often did you a
What is your mother tongue?
What is the highest level of education you completed?
What is the field of your education/training?
Which of the following describes your working status in the last month, taking i
Do you work for:
What is your status in employment?
Do you have indefinite (permanent) of definite (temporary) work contract?
What is your current occupation?
What sector or industry do you work in?
Is the person who contributes to your household income the most man or woman?
Is the person who makes most of the decisions regarding finances and expenditure
How much in KM did you earn in net income in last month for your formal and info
What is the monthly net income of your household?
Has your household in addition to household's net income also received financial
Respondent's current Entity/BD of residence?
Region
Type of settlement